Position Description:

• Provide tech support to customers in the pre-sales and post-sales phase
• Trouble shoot field problems remotely by identifying root cause problems, communicating them to the technical support teams and providing solutions to the customers
• Trouble shoot field problems on site; Identify root cause problems and make repairs
• Participate in in-house repairs and refurbishments
• Participation in our 24/7 phone and on-site support
• Support spare parts business
• Provide customer training
• Applications Engineering support (if interested and capable)
• Our new team members will be trained extensively, starting out as Service Technicians with the opportunity to manage our support program later on

Requirements:

• Excellent mechanical, electrical and software use aptitude
• Experience working with semiconductor equipment
• Experience with semiconductor automation (robots) preferred, but will train correct candidate
• Strong communication skills in an international environment, exchanging information with customers, suppliers and colleagues
• Ability to work independently as well as in a team
• Must be able to travel up to 50% at times
• Must be willing to participate in various areas in support of the business

AES motomation provides excellent opportunity for personal growth and development, and competitive salary & benefits. No Relocation Assistance available.

Please submit cover letter and resume with salary history to:
AES motomation
4101 Clipper Court
Fremont, CA 94538
or e-mail to: resume@motomation.com